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What Is a Workflow? (And What Isn't One)
A workflow is the structured path a specific piece of work follows from initiation to completion — the sequence of steps, decisions, and handoffs that move it forward, along with the people or systems responsible at each stage. If you can identify where the work enters, what happens to it, who touches it, and what "done" looks like, you are looking at a workflow. That definition is deliberately narrower than the one you'll often see. And the difference matters, because "workf
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